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We know some Xfinity Flex customers may be seeing three dots on-screen or are stuck on the Welcome screen or in a restart loop. To resolve this issue, you’ll need to perform a factory reset of your streaming TV Box. Here’s how to do it: While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds.To send our team a private message, make sure you are signed into the forums then click the chat icon at the top right of the screen (it looks like a notepad). Type or choose the handle "Xfinity Support". I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.My Xfinity box had no prior problems but after a power outage at my house after the power resturned my Xfinity xg2v2-p box now flashes Blue and goes to the welcome screen. Then it flashes back and goes to the update screen where it is stuck at 0%. It keeps doing this cycle without any progress ever being made.

Apr 25, 2021 · We'd recommend checking the coaxial connections both at the device itself and the wall, ensuring they're hand tight, then power-cycling your equipment. You can find troubleshooting tips and tricks on our support pages here; https://comca.st/3gILDPv. Xfinity TV box showing first “boot” then “CASE” and finally stuck with “PSt”. Ans ... To Reboot Your TV Boxes: Ensure your cables are tightly secured. Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. The TV Box should automatically reboot. Or: Ensure your cables are tightly secured. Unplug the power from your primary DVR TV Box for 30 seconds. Plug the power cord back in to your TV …To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message. My TV box isn't working. It is stuck on the welcome screen. I cannot reset from the app as it says no connection.May 1, 2023 · Fix 1: Restart the Xfinity Box. One of the best ways to fix an Xfinity (X1) Flex stuck at the welcome screen is to restart the device. So, if you are not able to fulfill your entertainment cravings because the device is stuck at the home screen, then worry not, as a simple restart is enough to fix the issue. Here are the steps you need to ... The blue screen says "preparing your box for new software..." and is followed by eight DOCSIS status tests, with the last being "Operational..." The results are either DONE or OK for all of the tests, although the answers are different for each every time I reset. I have tried to unplug for 30-60 seconds multiple times to no avail.

stuck on welcome screen. hey guys, so i’m trying to activate my xfinity cable service, and it just has me stuck on the “welcome, bienvenido, bienvenue” screen. it’ll stay for about 45-60 seconds and then just go black. xfinity box just has thin blue line on and nothing more. looked around online and seen people saying i might need a new ...We know some Xfinity Flex customers may be seeing three dots on-screen or are stuck on the Welcome screen or in a restart loop. To resolve this issue, you’ll need to perform a factory reset of your streaming TV Box. Here’s how to do it: While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds. ….

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The day the Tech was to arrive I tried Peacock and now it worked fine but the others did not. So the tech said it is the X1 box and replace it with a different model. It now a[[ears to work on all of the streaming services I mentioned except Discovery+ which Xfinity is still working on. The following was the original X1 box and the replacement ...1 Message Tuesday, April 14th, 2020 6:00 PM Closed x1 box stuck on the welcome screen My box in my room is stuck on the welcome screen, I have …Factory Reset the Xfinity Voice Remote Without a Setup Button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ...

Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.Stuck on Welcome Screen Had to exchange my old box for a new one today, but the new one gets stuck on the Welcome screen. I plugged everything in correctly, it powered up but rotates between the "Welcome. Powering up. This may take a few minutes..." and "Welcome. Bienvinedo. Bienvenue." pages.Here are a few things you can try to get past the welcome screen and back to your regular programming. 1. Restart your device. This is often the simplest fix for many issues. 2. Try another browser. If restarting doesn’t work, try opening Xfinity in another browser (Chrome, Firefox, etc.) 3. Clear your cookies and cache.

usaa credit check Our cable box keeps restarting on its own and then gets stuck on the black "welcome screen." This has been happening multiple times a day for the last couple months.Please help. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. Our Flex box is free but it should 100% work the right way. Please send us a private message with your full name and service address. To send the requested information in a private message to Xfinity Support from any Forum page: Click "Sign In" if … weather forecast albuquerque 10 dayuchicago waitlist 2027 Factory Reset the Xfinity Voice Remote Without a Setup Button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ... bloxburg garage ideas One of the first things you can try when your Xfinity box is stuck on the welcome screen is power cycling it. Power cycling simply means turning off the box, …Dec 23, 2021 · The most common solution is to reset the Xfinity TV that is stuck in one channel. Turn off the TV. Detach the device. Press & hold the power button for a minimum of 30 sec. Reconnect it again after 10 mins. Press & hold the power and wait a moment when the TV finally powers off. Now you can check if the channel can be changed. vesta creeks runjersey city 10 day weather forecastsimple 40x40 house plans To send our team a private message, make sure you are signed into the forums then click the chat icon at the top right of the screen (it looks like a notepad). Type or choose the handle "Xfinity Support". I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. papa johns rays There is a resolution some TVs and audio receivers has issues with. (1080p60) Take the Xfinity remote that you use with that X1 box and press “EXIT EXIT EXIT” (3 times fast) then type in on the Keypad “1080” that will change the picture resolution from 1080p60 to 1080i. You can also follow the same steps but instead of typing in “1080 ... ragnar races 2022vampire diaries convention 2022transitional design current auctions Learn how to fix your X1 or Xfinity Flex TV Box if it is frozen on the Welcome screen. Check your connections, restart the device, and try WPS buttons if needed. Contact us if you have any issues.Please contact the moderators of this subreddit if you have any questions or concerns. Hello Nebulotic. We appreciate you visiting our subreddit and creating a post. I can assist with troubleshooting and activating your Xfinity Flex box. To get started, please send us a Modmail message and include your full name and service address, so we can ...